New ACCC online tool for anonymous complaints

By October 13, 2017 No Comments

The ACCC has launched a new online tool for people in the agriculture sector to anonymously report concerns about competition or fair trading issues.

We are particularly targeting it at the horticulture and viticulture industries. Launching the tool last night, Commissioner Mick Keogh said: “Farmers in the horticulture and viticulture industries have expressed concerns about potential retribution from others in the supply chain if they contact the ACCC”.

“This easy-to-use, secure and anonymous channel allows farmers to report potential breaches of laws the ACCC enforces. This could include, for example, suspected breaches of the new Horticulture Code of Conduct.”

“People can now contact our agriculture team from any web-enabled device such as a PC, smart phone, laptop or tablet. The tool encrypts the information and removes the person’s IP address so their identity is kept anonymous. The ACCC won’t know who is contacting us,” Mr Keogh said.

People can also obtain a password to log back into the online tool and have ongoing anonymous communication with the ACCC.

The ACCC will use the information received as the basis of potential investigations.

“I encourage anyone in the agriculture sector with concerns about negative consequences from contacting the ACCC to use this new tool,” Mr Keogh said.

Note, the online tool is only for anonymous reports. Otherwise the ACCC standard contact form remains our preferred way of receiving reports.

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